An error in the Nissan Juke crossover's marketing materials has caused the automaker to issue checks to some owners. Materials for some all-wheel-drive Juke models mistakenly said the crossover’s fuel tank contains 13.2 gallons, the same as the front-wheel-drive version. However, the AWD model has a fuel tank that actually holds just 11.8 gallons.
This discrepancy caused Nissan to issue checks for 0 and an apology to owners. In letters to customers, Nissan explained that if owners are still unhappy by the error, the automaker will either buy the Juke back from them, minus depreciation, or apply the repurchase value to the purchase of a new vehicle.
“Your vehicle was built correctly and as designed,” Kevin Martin, head of of customer satisfaction, said in the letter sent in early April. “Nissan sincerely regrets this error and would like to demonstrate how important your satisfaction is to us.”
So far this year, Nissan has sold 13,449 Jukes in the United States. Only 4,000 Juke models were affected by the midprinted specs.
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